TERMS OF SERVICE
1. General Information
This website is operated by OPM Tuning Ltd., trading as RDM-Shop. Throughout the site, the terms “we”, “us” and “our” refer to OPM Tuning Ltd., trading as RDM-Shop. By accessing our site and/or purchasing products or services from us, you engage in our “Service” and agree to abide by these terms and conditions (“Terms of Service” or “Terms”).
2. Agreement to Terms
By visiting and using any part of our website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
3. Amendments to the Terms
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Continued use of the website after any changes constitutes acceptance of those changes.
4. Online Store Guidelines
By agreeing to these Terms, you confirm that you are of the age of majority in your state or province of residence. You must not use our products for any illegal or unauthorized purposes or violate any laws in your jurisdiction. Any breach of the Terms will result in immediate termination of your Services.
5. Usage Guidelines and Conduct
You are prohibited from using the site for any unlawful purpose, to solicit others to perform or participate in unlawful acts, to violate any regulations, laws, or ordinances, to infringe upon our or others’ intellectual property rights, or to harass, abuse, or discriminate against any individual. We reserve the right to terminate your use of the Service for violating any prohibited uses.
6. Information Accuracy and Updates
We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information and should not be relied upon or used as the sole basis for making decisions without consulting more accurate sources of information. Historical information on this site is for reference only. We reserve the right to modify the contents of this site at any time.
7. Products and Services
Certain products or services may be available exclusively online and may have limited quantities. We reserve the right to limit sales to any person, geographic region, or jurisdiction and to limit quantities of any products or services we offer. Product descriptions and pricing are subject to change without notice. We do not warrant that the quality of any products, services, or information will meet your expectations.
8. Billing and Account Details
We reserve the right to refuse any order and may limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information. Promptly update your account and other information to complete transactions and contact you as needed.
9. External Tools and Links
We may provide access to third-party tools which we neither monitor nor control. You agree that we provide access to such tools “as is” and “as available” without any warranties. Use of these tools is at your own risk. Our site may contain links to third-party websites not affiliated with us, and we are not responsible for examining or evaluating their content or accuracy.
10. Comments and Feedback
Any comments, feedback, suggestions, or other submissions provided by you may be used by us without restriction. We are not obligated to maintain any comments in confidence, pay compensation for them, or respond to them. We may monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable.
11. Mistakes and Inaccuracies
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate.
12. Privacy Policy
Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy for details on how we collect and use your information.
13. Forbidden Activities
You are prohibited from using the site for any unlawful purpose, to solicit others to perform unlawful acts, to violate any laws, to infringe upon our or others’ intellectual property rights, to harass, abuse, insult, or discriminate against any individual, to submit false information, to upload viruses, to collect personal information of others, or to interfere with the security features of the site.
14. Service and Price Changes
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service or any part thereof without notice. We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 15 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
1. Service Use
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
2. Service Availability
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. Your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
3. Limitation of Liability
In no case shall RDM-Shop, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to, lost profits, lost revenue, lost savings, loss of time or penalties from missed service/fitting appointments/MOTs, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 16 – INDEMNIFICATION
1. Indemnification Agreement
You agree to indemnify, defend, and hold harmless RDM-Shop and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 17 – SEVERABILITY
1. Severability Statement
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 18 – TERMINATION
1. Survival of Terms
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
2. Agreement Termination
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 19 – ENTIRE AGREEMENT
1. Agreement Scope
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 20 – GOVERNING LAW
1. Law Application
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Kingdom.
SECTION 21 – CHANGES TO TERMS OF SERVICE
1. Revision Authority
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 22 – CONTACT INFORMATION
1. Contact Details
Questions about the Terms of Service should be sent to us at info@rdm-shop.com.
SECTION 23 – RETURNS & REFUNDS
1. Return Policy
Goods must be inspected upon arrival. Any defect(s) found must be reported within 14 days, as we cannot accept responsibility for claims beyond this period due to courier limitations.
2. Return Procedure
All returns must reach us within 14 days of the return request. Returns received outside this period may only be accepted under exceptional circumstances agreed upon prior. Full refunds are issued only for faulty or damaged items. Incorrectly ordered items will be refunded for the item cost only; carriage costs are non-refundable.
3. Rejected Returns
If a return is rejected, it will be returned to the customer at their expense in its received condition.
SECTION 24 – SHIPPING REQUESTS / ISSUES
1. Parcel Responsibility
Customers requesting unattended parcel delivery waive responsibility for the parcel’s safety after it is left unattended.
2. Delivery Issues
Customers must report any misdelivery within 7 working days of receiving tracking information. Reshipping requires a fee for UK customers; international fees vary case-by-case.
SECTION 25 – SPECIAL ORDER CANCELLATIONS
1. Special Order Policy
Cancellation of Special Orders requires approval and may involve a 30% restocking fee. Some circumstances, like supplier or company error, may exempt this fee.
SECTION 26 – DATA SHARING CONSENT CLAUSE
1. Data Sharing Consent
We may share your data with trusted third-party suppliers for order processing and related purposes as outlined. By using our services, you consent to this data sharing.
KLARNA
In partnership with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we provide the following payment methods. Payments are processed through Klarna.
Pay in 30 days: The payment window starts 30 days after the goods are shipped or the service availability date. Complete terms and conditions for this payment method in specific markets can be found here: United Kingdom, Germany, Sweden, Norway, Denmark, Finland, Austria, Switzerland, and the Netherlands.
Financing: Utilize Klarna’s financing service to pay for your purchase with flexible or fixed monthly installments as specified during checkout. Instalments are due at the end of each month following the submission of a monthly invoice by Klarna. For more details, including terms and conditions and Standard European Consumer Credit Information, visit here: Austria, United Kingdom, Germany, Sweden, Norway, Denmark, and Finland.
Direct bank transfer: Available in Germany, Austria, Belgium, Italy, Spain, Poland, and the Netherlands. Your account will be debited immediately upon order placement.
Direct Debit: Your account will be debited after the goods are shipped, service availability date, or according to the communicated subscription timelines. You will receive email notifications regarding these dates.
Card Payments: Available in Sweden, Germany, and Austria. The amount will be reserved on your card and debited after the goods are shipped, service availability date, or according to the communicated subscription timelines.
Note: Pay in 30 days, Slice It, and direct debit options are subject to a positive credit assessment. During the order process and purchase handling, your data is forwarded to Klarna for address and credit checks. The available payment methods depend on the credit check results. General information about Klarna and user terms per country can be accessed on klarna.com. Your personal data is handled according to applicable data protection laws and Klarna’s privacy statement.
To enable Klarna’s payment options, we will share certain aspects of your personal information, such as contact and order details, with Klarna. This enables Klarna to assess your eligibility for their payment options and customize them for you. General information about Klarna can be found here. Your personal data is handled in accordance with applicable data protection laws and Klarna’s privacy statement.
Contact Information
For any questions about these Terms, please contact us at:
info@rdm-shop.com
OPM Tuning Ltd., trading as RDM-Shop
Unit 6 Flex Space Harvest Road, Newbridge, Edinburgh, United Kingdom, EH28 8LW