Return Policy

OPM Tuning Ltd., trading as RDM-Shop (“we”, “us”, “our”) is committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Your item needs to have the receipt or proof of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

3. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

4. Exceptions

Some items are non-returnable, including:

  • Items that have been used or damaged by the customer.
  • Items not in their original condition, damaged, or missing parts for reasons not due to our error.
  • Special order items or custom-made products.

5. Contact Us

If you have any questions about our Returns Policy, please contact us at:

OPM Tuning Ltd., trading as RDM-Shop
Unit 6 Flex Space
Harvest Road, Newbridge
Edinburgh, United Kingdom, EH28 8LW
Email: info@rdm-shop.com